If an agent makes a mistake on their portion of the application, what should they do?

When an agent makes a mistake on their portion of the application, the appropriate action is to correct the change and sign or initial it. This practice maintains accuracy and ensures that all information submitted is correct. Making a correction and documenting it by signing or initialing helps to prevent any confusion or miscommunication that could arise from the error. It also reflects professionalism and accountability on the part of the agent.

Ignoring the mistake is not advisable because it could lead to serious issues in the underwriting process or claims later on. Simply notifying the applicant is not sufficient as it does not rectify the application. Starting a new application may not be necessary unless the mistake affects the integrity of the entire application, in which case the agent should assess the situation based on the significance of the error. Correcting and appropriately documenting the change is the best practice to ensure the application process remains smooth and accurate.